State Farm® Insurance Agent Rod Huffman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Philip Caldwell
October 25, 2024
5
out of
5
rating by Philip Caldwell
"Excellent assistance provided when we needed help most!"
We responded:
"Hello Phillip, Thank you for your Google review and 5-star rating. Our office is happy to see your note about the assistance you received. Seeing your photos, we are so happy you guys were not injured. Thank you for insurance business -it is very important to our office. Thank you again and please stop by our office for a visit in your new vehicle. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
s lashomb
September 10, 2024
5
out of
5
rating by s lashomb
"Moved to Reynoldsburg back in 1996 to attend OSU and needed an agent because I was becoming an Ohio resident. My aunt and uncle recommended this WONDERFUL office. Cannot begin to say enough good things about these folks. EVERYONE has been wonderful, claims process has been easy, fast and beyond fair when they have taken place. Rates are very competitive compared to others in the marketplace. We now live about 1.5 hours away in the Cincinnati/Dayton Area, but still have Rod Huffman's office for our insurance needs. They know who we are when we call and are always happy to talk to us about more than just our policies, they are good people and an outstanding member within the community. This is how insurance needs to be done. Auto, home and life insurance policies are all TOP NOTCH. Thank you for being an excellent insurance agent, we appreciate you all very much. Pick these folks, you won't regret it."
We responded:
"Thank you so much, Shawn, for taking the time to share your wonderful experience with our office in your Google review. We truly appreciate your kind words and are delighted to know that our team has consistently met your expectations. We are grateful that you continue to trust our office for your insurance needs. Building strong relationships with our clients is important to us, and we are glad that we have been able to maintain that connection with you. Thank you for acknowledging our team's efforts in going beyond just policies and taking the time to connect with you personally. We believe that providing excellent customer service means understanding our clients' needs and being there for them beyond the insurance aspect. Once again, thank you for your kind words and for recommending our office to others. We are honored to have you as our valued client, and we look forward to serving you for many more years to come. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
Elaine Debenport
August 2, 2024
5
out of
5
rating by Elaine Debenport
"I spoke with Jessie, from the Pickerington office today. She was absolutely AMAZING. She was so kind and helpful. By the end of the very easy conversation I had a new policy that was 200 dollars less than my previous one. I 100% recommend state farm insurance. 5 starts"
We responded:
"Thank you so much, Elaine, for taking the time to leave this Google review! We're thrilled to hear about your positive experience with our Pickerington office. It's wonderful to know that she provided excellent customer service, being both kind and helpful throughout your conversation. Your recommendation means a lot to us, and we appreciate your 5-star rating. If there's anything else we can do for you, please call or stop by our office. We look forward to serving you in the future. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
Jeff Mccoy
July 16, 2024
5
out of
5
rating by Jeff Mccoy
"Very easy going and professional!!"
We responded:
"Hello Jeff. Thank you for your positive feedback! We are thrilled to hear your experience with us was easy going and professional. Your loyalty and confidence in our services mean a great deal to us. We strive to provide excellent service and make the process as smooth as possible. If you have any further questions or need assistance in the future, please call or stop by our office. We appreciate your support! Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
Jessica
May 7, 2024
5
out of
5
rating by Jessica
"I've had Rod Huffman as my agent for more than 25 years now. Not only do I trust him and his staff to suggest the best options for me, they also make me feel like family. I can call or email with questions and get a quick response. They've never been pushy, trying to sale me something. I love how they take the time to explain things. Rod is soft spoken, after speaking with him I feel relaxed and confident in my decisions."
We responded:
"Hello Jessica, Thank you for taking the time to share your experience with our office and staff. Your Google review and trust means the world to us. We are delighted that you are relaxed and well-informed throughout your interactions with us. Thank you for being a loyal customer for over 25 years and being a part of our State Farm family. You and your insurance business are very important to everyone here in our office. We look forward to serving you for many years. Hope to see you again soon. Rod Huffman – State Farm Insurance Agent – Pickerington OH "
Nikki McCoy
April 13, 2024
5
out of
5
rating by Nikki McCoy
"I recently bought a car and was able to add the new vehicle to my policy quickly. The agents were very personable and knowledgeable. Great experience."
We responded:
"Thank you, Nikki, for taking the time to leave a Google review about your great experience! We appreciate your feedback and we're glad to hear that you had a positive interaction with our office. Providing efficient and friendly service is one of our top priorities, and we're thrilled to know that we were able to meet your expectations. Our team strives to create a welcoming environment and deliver prompt assistance to all our customers. We value your insurance business and many years of renewing your policies. We look forward to serving you again soon! Thank you again for your five-star Google review. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
Robyn Bolton
March 14, 2024
5
out of
5
rating by Robyn Bolton
"Very pleasant atmosphere and very friendly and helpful agents. Erin Salisbury was the one I was talking to in the office about insurance for my granddaughters and she answered all of my questions I had, I would recommend this office to anyone."
We responded:
"Dear Robyn, Thank you so much for taking the time to leave such a positive Google review of our office! We are thrilled to hear that you had a pleasant experience and found our atmosphere to be welcoming. Erin is indeed a valued member of our team, and we are delighted to hear that she provided you with excellent assistance and addressed all your insurance-related inquiries. Your recommendation means a lot to us, and we truly appreciate your trust in our office. If you ever have any further questions or need assistance in the future, please do not hesitate to reach out. We are always here to help! Rod Huffman - State Farm Insurance - Pickerington OH"
Lewis Stemen
February 15, 2024
5
out of
5
rating by Lewis Stemen
"Quick response time, timely reply to questions. complete answers provided, complement feeling that staff providing the correct information I needed"
We responded:
"Dear Mr. Stemen, Thank you so much for taking the time to leave a Google review about your experience at our office. We greatly appreciate your kind words and positive feedback regarding our office staff and working with, Donna. We are thrilled to hear that our team made a positive impact on your visit and that you felt complemented by their professionalism and service. We strive to create a welcoming and comfortable environment for our customers, and it is always rewarding to hear when our efforts are recognized. Thank you again for your Google review and we hope to serve you in the future. Rod Huffman - State Farm Insurance Agent - Pickerington OH "
Emily Coleman
November 16, 2023
5
out of
5
rating by Emily Coleman
"Best insurance agency!!!! They always take such amazing care of me & make the very complicated very stress free!!!! Love the staff, always kind, understanding & helpful!!!! Maureen rocks!!!!!"
We responded:
"Hello Emily. Thank you so much for taking the time to write such a kind Google review about our staff and recognizing, Maureen. We are thrilled to hear about your positive experience. Our team works diligently to provide excellent service, and it means a lot to us when our efforts are recognized. We will definitely pass along your compliments to the staff members you mentioned. They will be delighted to know that their hard work has made a difference. Once again, thank you for your feedback. We look forward to taking care of your insurance needs. Rod Huffman – State Farm Agent – Pickerington Ohio "
Youtube Users dacom
October 26, 2023
1
out of
5
rating by Youtube Users dacom
"Any time they tell you your monthly bill price on the phone , they don’t put that amount on your next payment. It’s always higher than that."
We responded:
"Hello Youtube Users dacom, I am sorry to hear about your experience. Our Pickerington office does not have any billing accounts associated with your username. If you are a current State Farm customer, please call 1-800-782-8332 to locate your agent. If you can provide your name and contact information, our Pickerington office will help you with your State Farm billing account. You can enjoy the benefits of selecting your due date, receiving bill reminders, and automatic payments for even more convenience and flexibility. We hope to turn your google review into a five-star review. Rod Huffman – State Farm Insurance Agent – Pickerington OH "
Sydney Martin
July 14, 2023
5
out of
5
rating by Sydney Martin
"Erin was so helpful. Made my process easy, concise and informing! I highly recommend"
We responded:
"Hello Sydney. Thank you for reviewing your insurance options with Erin and sharing your recommendation. We are honored you chose our office for your new insurance. It was very nice to meet you and we look forward to working with you in the future. Thank you again for your Google review and your insurance business. Rod Huffman - State Farm Insurance - Pickerington OH "
Jay Bruestle
July 4, 2023
1
out of
5
rating by Jay Bruestle
"Sad brick and mortars are fading away....800 numbers for people that don't care are the norm. NEW- Thanks Rod for response. Most of this review is directed to the industry and State Farm in general. I realize much this is out of your hands. Frustrating on claims that you start out with so many long waits on calls, and talking to so many different folks. Not your fault, but the sign of the times. It is quite appalling! Thanks for your concern. 4 stars for you and 1 for State Farm"
We responded:
"Hello Jay. Thank you for taking time to leave this review and talking with us. I apologize for your experience. We understand your concern about brick-and-mortar local shops and the experience with 800 numbers. We hope our office can, work with you on your insurance for a long time in the future and help make your contact the best possible customer service experience. Thank you again for your feedback and we will use your feedback to help improve our customer service. Rod Huffman -State Farm Insurance Agent – Pickerington Ohio "
Mary Patterson
June 29, 2023
5
out of
5
rating by Mary Patterson
"Maureen has been my home and auto insurance representative for several years and has consistently done a fantastic job for me and my family. When I had a claim resulting from an accident with a rental car she promptly assisted us with navigating our coverage and claim filing and went above and beyond in her communication with all involved parties. Always a delight to talk with on the phone and consistently helpful and knowledgeable. Thanks, Maureen!"
We responded:
"Thank you, Mary, for your Google review and recognizing Maureen. We are happy about your claim result. Thank you for continuing to renew your family policies with our office. Maureen has a special gift for listening to our customers and helping them find the right insurance products to fit their needs and budget. We strive to make our insurance communication, simple and easy-to-understand. Thank you again for your insurance business. Rod Huffman - State Farm Insurance Agent - Pickerington OH "
Richard T
June 28, 2023
5
out of
5
rating by Richard T
"Rod and his associates have handled our insurance (auto, home, liability ) for many years. They have always taken good care of us and handled the auto claims we’ve had quickly, professionally and always to our satisfaction. Great people. We recently filed our first homeowners claim in almost 50 years and they could not have been more helpful. Have had questions about finishing up the whole process and they are going the extra mile for us with the national claims office to ease our concerns. The whole office are great people and we are very pleased to be clients."
We responded:
"Thank you, Richard, for your Google five-star review and recognition of our office associates. It has been our pleasure to work with you through the years as your insurance needs grew and changed. We strive to provide remarkable service, and your review means so much to us. We are happy about your claim outcome. Thank you for your longevity with our office. We look forward to many more years of taking care of your insurance needs. Thank you. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
Ira Cole
June 12, 2023
5
out of
5
rating by Ira Cole
"My agent, Erin, went above and beyond for my insurance needs! She is always willing to help and work with her clientele, and she makes tremendous effort to explain exactly what she sells and how it affects my coverage. Erin remains very knowledgeable about her business, and her scope of practice is something I'll recommend to anyone in need of an insurance agent. Much appreciation!"
We responded:
"Hello Ira. Thank you for your Google review. Thank you for recognizing Erin and her work with you. Your insurance business is important to our office. Thank you again and for being a great State Farm customer. Rod Huffman - State Farm Insurance - Pickerington Ohio"
Jill Hartman
May 16, 2023
5
out of
5
rating by Jill Hartman
"Rod Huffman was local our insurance guy for 20+ years when we lived in OH. A few years ago we moved to FL & had to switch. We are moving back to OH & my 1st call was to Rod Huffman Insurance. Miss Erin worked with me, listened to my needs, offered choices, answered questions provided a quote in a timely manner. The personal attention is outstanding & prices are reasonable. Thanks Erin!"
We responded:
"Welcome back to Ohio and thank you, Jill, for your Google review. Your feedback is very important to our office. We love hearing your insurance story and about Erin's personalized service for you. Thank you for choosing State Farm and our office for your insurance needs. We look forward to working with you and thanks again for your kind words about Erin. Rod Huffman - State Farm Insurance - Pickerington OH "
Jeff Fields
March 8, 2023
5
out of
5
rating by Jeff Fields
"I have been with State Farm Insurance for many years. They're better than a good neighbor and have always been there for us. I wouldn't want it any other way. His staff is AWESOME! Donna gets the job done right the first time. They only show 5 stars but I give them 10!"
We responded:
"Thank you, Jeff. Your Google review makes our day! Your comments are very nice. Everyone, here in our office, strives to provide remarkable service. It is always great to help with your insurance needs. Thank you for recognizing our office staff and Donna. Your insurance renewal is very important to our office. Thanks again, Jeff. Rod Huffman -State Farm Insurnace Agent - Pickerington Ohio"
Melanie Solon
February 18, 2023
5
out of
5
rating by Melanie Solon
"I have been with Rod Huffmans office since I got my first car around 16 years ago. They are always happy to answer questions and they gave me great advice on where to go for loans for a car. I truly appreciate everyone in this office. Thanks for taking care of me all these years!"
We responded:
"Thank you, Melanie, for being a great insurance customer. It is our pleasure to serve you. Your five-star Google review is very important to everyone here in our office. It is also great to hear about your prior experience with State Farm Bank. We hope to take care of your insurance needs for many years. Thank you again for your Google review and recognizing everyone in our office. Rod Huffman - State Farm Insurance Agent - Pickerington OH "
Aaron Barnett
February 7, 2023
5
out of
5
rating by Aaron Barnett
"Great insurance great customer service."
We responded:
"Thank you, Aaron, for sharing your service experience with our office. Your five-star Google review is important to our office. We hope to serve you again soon. Thank you again, Aaron, and have a great day! Rod Huffman - State Farm Insurance Agent - Pickerington Ohio "
Henry Crall
February 6, 2023
5
out of
5
rating by Henry Crall
"Donna was an amazing help getting my clients paperwork in order. We had a last minute update that needed done for the borrower to close on time and she dropped everything and got the update done in minutes. Thank you Donna!"
We responded:
"Hello Henry. Thank You for your Google review and recognizing, Donna. Our office is happy the home closing was saved. Thank you for taking your time to help others know about the service you experienced at our office. Your feedback is very special to Donna. Thank you again, Henry. Rod Huffman - State Farm Insurance Agent - Pickerington OH"
Gaddisa Hadhoo
January 12, 2023
1
out of
5
rating by Gaddisa Hadhoo
"This place they never answer the phone any time I called it’s going to voicemail and never called back from them"
We responded:
"Hello Gaddisa, I am sorry to hear about your experience. Our office is normally known for our remarkable attention to detail and exceptional customer service. We have reviewed our detailed phone records and there are no calls, associated with your name, to our 614-863-1233 office number. Please call 614-863-1233 and our office will welcome you as a new customer. If you are a current State Farm customer, please call 1-800-782-8332 to locate your agent. We would love to talk with you and turn your google review into a five-star review. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio "
Lille Shade
October 23, 2022
5
out of
5
rating by Lille Shade
"It’s always a blessing to have people as Rod , Donna , Maureen as my State Farm Insurance , I never ever doubt their care for their customers in a highest level , I will describe my experience , it was so take care of at 100% .. I was on riverside rd driving to work on Sept 20 2022 , suddenly my car started jumping , my only reaction was to keep going plus my daughter’s house was close , I called my awesome asset for State Farm Donna , without hesitation she calmed down , she explained me the process to follow in this case. She was amazing , 🙏🙏🙏. I called State Farm road assistance , wow less of two hrs my.car was towed to its destination Firestone , then my car had a problem according to Firestone it was the timing off engine but it wasn’t so again I need to send my car to Pataskala I used another towing company bc I understood it was out of the way for State Farm road but still they paid me for the 10 miles I could use . Donna always saying anything pls call me , I am here for you . Now my car is going strong , thanks Donna , as I said “ U r an asset for the company.♥️♥️ Also a few months back I left my keys in my car . Called State Farm , Maureen was my other Angel . She told me what to do , they came to my rescue , thanks Maureen soooooo blessed , you are an asset as Donna for State Farm in Pickerington , even I moved to Columbus I wouldn’t dare to leave behind my favorite people for their skills , work , concern & dedication to their customers ..Thank Rod , u have an AWESOME TEAM!!!! God bless all of you !!"
We responded:
"Hello Lille. Thank you for sharing your personal experience by writing a very nice Google review. Thank you for recognizing our team and the care they provide to you by adding value to your policy. Our relationship with you and your customer satisfaction is our priority. We are extremely pleased you are happy with your experience. We look forward to continuing our relationship and are grateful for the trust you show in our agency team. We truly appreciate you and your insurance business with our office and State Farm. Thank you again, Lille. Rod Huffman - State Farm Insurance Agent - Pickerington OH"
Grace Vestre
October 4, 2022
5
out of
5
rating by Grace Vestre
"Donna Cousins helped me a lot with understanding my options and with making suggestions for making better choices for my policy. She was patient when talking to me on the phone and prompt in answering my emails."
We responded:
"Thank you, Grace, for your five star Google rating and the nice review for our office. Thank you also for recognizing, Donna, for helping you create your personal price. If you need additional help in the future, please visit our office or contact Donna again. Thank you again for your time and Google review. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
John Lumpe
August 22, 2022
5
out of
5
rating by John Lumpe
"Rod Huffman and Donna Cousins understand the importance of customer service and customer retention. I have been a customer for over 40 years and will continue to do so. Whenever a question arises, Donna jumps right in and will figure out for you. She truly is an advocate for her client! And Rod jumps right into the situation also to resolve any issues. Thank you to both Rod and Donna for the continued great service!"
We responded:
"Thank you, John, for your 5 star Google review and your very kind note about our office service. Thank you for recognizing, Donna, for providing quality customer service. Donna's tenure with State Farm helps her role as your advocate. We are very happy to serve your insurance needs and we are glad you are part of our State Farm family. It is always our pleasure to work with you and your family. Thank you again for your nice review. We look forward to continuing our relationship. Rod Huffman - State Farm Insurance Agent - Pickerington Ohio"
Beth Dula
July 26, 2022
5
out of
5
rating by Beth Dula
"Best insurance agent EVER. I was in an accident out of state. My car was totaled. Rod and Donna stepped in and immediately took care of everything including getting me a rental car so I could enjoy the rest of the week. By the time I returned home they had the whole mess settled & I was able to get a new car."
We responded:
"Thank you, Beth, for sharing your insurance claim experience with our office. We truly appreciate your time while leaving us such a wonderful Google review. We enjoy assisting you and your family with any claim and insurance needs. It is always a pleasure to work with you. Please let us know if there is anything else you need. Thank you again. Rod Huffman - State Farm Insurance Agent - Pickerington OH"